All Systems Operational

Auckland Fibre Network Operational
Drury Fibre Network Operational
Milldale Fibre Network Operational
Bay of Plenty Fibre Network Operational
Katikati Fibre Network Operational
Matapihi Fibre Network Operational
Omokoroa Fibre Network Operational
Papamoa Fibre Network Operational
Tauranga Fibre Network Operational
Te Puke Fibre Network Operational
Manawatu-Whanganui Fibre Network Operational
90 days ago
100.0 % uptime
Today
Whanganui Fibre Network Operational
Levin Fibre Network Operational
90 days ago
100.0 % uptime
Today
Fielding Fibre Network Operational
90 days ago
100.0 % uptime
Today
Taranaki Fibre Network Operational
Eltham Fibre Network Operational
Hawera Fibre Network Operational
Inglewood Fibre Network Operational
New Plymouth Fibre Network Operational
Stratford Fibre Network Operational
Waitara Fibre Network Operational
Waikato Fibre Network Operational
90 days ago
100.0 % uptime
Today
Cambridge Fibre Network Operational
Hamilton Fibre Network Operational
Huntly Fibre Network Operational
Kihikihi Fibre Network Operational
Matamata Fibre Network Operational
Morrinsville Fibre Network Operational
Ngaruawahia Fibre Network Operational
Putaruru Fibre Network Operational
Raglan Fibre Network Operational
Tamahere/Matangi Fibre Network Operational
Te Awamutu Fibre Network Operational
Te Kauwhata Fibre Network Operational
Te Kowhai Fibre Network Operational
Tirau Fibre Network Operational
Tokoroa Fibre Network Operational
Motuoapa Fibre Network Operational
90 days ago
100.0 % uptime
Today
Business Systems Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
Resolved - This incident has been resolved.
Jul 1, 19:40 NZST
Identified - The issue has been identified and the field team are implementing a fix.
Jul 1, 17:55 NZST
Investigating - There are a number of customers experiencing an outage in Wanganui. A field team is heading to site to identify the issue.
Jul 1, 16:28 NZST
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025
Resolved - This incident has been resolved.
Jun 28, 12:01 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 28, 10:29 NZST
Identified - Some end users are continuing to experience degraded network performance in parts of Whanganui. Some customers might have a brief outage tonight while we work to resolve the issue.
Jun 27, 16:24 NZST
Jun 27, 2025
Jun 26, 2025

No incidents reported.

Jun 25, 2025
Completed - The scheduled maintenance has been completed.
Jun 25, 17:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 08:00 NZST
Scheduled - We are performing maintenance activities on our core fibre network in Drury. All services in the Drury area will incur an outage of up to 2 hours between 08:00 - 17:00 Wednesday 25th June 2025. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Jun 23, 09:48 NZST
Jun 24, 2025
Resolved - This incident has been resolved.
Jun 24, 18:28 NZST
Monitoring - Work has now been completed and being monitored overnight.
Jun 23, 23:31 NZST
Update - Work began at 9pm to restore the services. The team will continue until all the services have been restored.
Jun 23, 21:37 NZST
Identified - Some users are still experiencing outages in Wanganui. Field teams will begin to restore the services from 9pm tonight.
Jun 23, 17:39 NZST
Jun 23, 2025
Jun 22, 2025

No incidents reported.

Jun 21, 2025
Resolved - This incident has been resolved.
Jun 21, 22:28 NZST
Monitoring - Restoration activities are complete. We are continuing to monitor to ensure services remain stable.
Jun 20, 02:41 NZST
Update - The field team are preparing the site for restoration. Services will gradually come online overnight. Further updates will be provided after the work has completed in the morning.
Jun 19, 23:53 NZST
Identified - The issue has been identified and the field team are heading to site to begin restoration of services. They will be working overnight to resolve the outage affecting a number of services in Wanganui.
Jun 19, 20:53 NZST
Update - Our teams are still troubleshooting to find the root cause for the outage. Further updates to follow
Jun 19, 15:34 NZST
Update - We are continuing to investigate the issue in Wanganui and will be providing updates throughout the day.
Jun 19, 11:50 NZST
Update - We are continuing to investigate a network outage in Whanganui.
Our teams are actively working to identify the root cause of the issue. We will provide an update as soon as more information becomes available.

Jun 18, 20:58 NZST
Update - We are still continuing to investigate the issue affecting a small number of connections in the area.
Jun 18, 19:00 NZST
Investigating - There is an ongoing issue we are continuing to investigate that is still affecting some customers.
Jun 18, 14:31 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 18, 10:51 NZST
Investigating - We are currently investigating a network outage in Wanganui. An update will be provided once the issue is identified.
Jun 18, 09:36 NZST