All Systems Operational

Auckland Fibre Network Operational
Drury Fibre Network Operational
Milldale Fibre Network Operational
Bay of Plenty Fibre Network Operational
Katikati Fibre Network Operational
Matapihi Fibre Network Operational
Omokoroa Fibre Network Operational
Papamoa Fibre Network Operational
Rotorua Fibre Network Operational
Tauranga Fibre Network Operational
Te Puke Fibre Network Operational
Manawatu-Whanganui Fibre Network Operational
Feilding Fibre Network Operational
Levin Fibre Network Operational
Whanganui Fibre Network Operational
Taranaki Fibre Network Operational
Eltham Fibre Network Operational
Hawera Fibre Network Operational
Inglewood Fibre Network Operational
New Plymouth Fibre Network Operational
Stratford Fibre Network Operational
Waitara Fibre Network Operational
Waikato Fibre Network Operational
Cambridge Fibre Network Operational
Hamilton Fibre Network Operational
Huntly Fibre Network Operational
Kihikihi Fibre Network Operational
Matamata Fibre Network Operational
Morrinsville Fibre Network Operational
Motuoapa Fibre Network Operational
Ngaruawahia Fibre Network Operational
Putaruru Fibre Network Operational
Raglan Fibre Network Operational
Tamahere/Matangi Fibre Network Operational
Taupo Fibre Network Operational
Te Awamutu Fibre Network Operational
Te Kauwhata Fibre Network Operational
Te Kowhai Fibre Network Operational
Tirau Fibre Network Operational
Tokoroa Fibre Network Operational
Hawkes Bay Fibre Network Operational
Hastings Fibre Network Operational
Napier Fibre Network Operational
Business Systems Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 21, 2026

Network Maintenance - Waikato.
Completed - The scheduled maintenance has been completed.
Aug 21, 06:01 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 00:01 NZST
Scheduled - We are performing a network upgrade in Hamilton, which will affect services in the Waikato region. A large number of services will have an outage of up to 30-minutes between 00:01 - 06:00 Friday, 21st of August. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Aug 18, 08:55 NZST

Aug 20, 2026

Network Performance in Stratford and Waitara
Resolved - The performance issues in the Stratford and Waitara regions are now resolved. If you have any further problems, please contact your retail service provider.
Aug 20, 10:10 NZST
Update - We’re pleased to confirm that Tuatahi has completed the planned network upgrade in Stratford, resolving the capacity constraints affecting fibre broadband performance during peak times.

Work is continuing in Waitara, where some end users may still experience intermittent performance issues. We are replacing older equipment with higher-capacity infrastructure to improve network performance and support future demand. We expect this work to be completed by mid-August 2026.

We recognise these issues are frustrating. Affected end users should contact their retail service provider so a fault can be logged and investigated through the usual support process.
Jul 22, 14:49 NZST
Identified - Tuatahi First Fibre is currently undertaking a significant network upgrade programme across parts of the Taranaki region.

As part of this work, fibre broadband consumers in Stratford and Waitara may experience intermittent performance issues during peak times.

We recognise that this may impact your fibre broadband experience and apologise for any inconvenience caused.

This upgrade will significantly increase network capacity in the region, helping to improve overall fibre broadband performance. We expect it to be completed by late July 2026.

If you are outside of Stratford and Waitara and experiencing service performance issues, please contact your Internet Service Provider directly so a fault can be logged and investigated.

We appreciate your patience while this important upgrade work is completed.
Jun 16, 16:37 NZST

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

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