Network Outage in Tauranga
Monitoring - Services have been restored and we are closely monitoring the Network
Sep 20, 2026 - 17:00 NZST
Investigating - We are currently investigating this issue.
Sep 20, 2026 - 14:28 NZST
Update - A number of services are still down following the fix that was applied in Tauranga this morning. We are investigating and will provide an update when we have further detail on the issue.
Sep 20, 2026 - 14:27 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 2026 - 08:11 NZST
Investigating - We are currently investigating an outage in Tauranga affecting a number of customers.
Sep 20, 2026 - 03:13 NZST
Auckland Fibre Network Operational
Drury Fibre Network Operational
Milldale Fibre Network Operational
Bay of Plenty Fibre Network Partial Outage
Katikati Fibre Network Operational
Matapihi Fibre Network Operational
Omokoroa Fibre Network Operational
Papamoa Fibre Network Operational
Rotorua Fibre Network Operational
Tauranga Fibre Network Partial Outage
Te Puke Fibre Network Operational
Manawatu-Whanganui Fibre Network Operational
Feilding Fibre Network Operational
Levin Fibre Network Operational
Whanganui Fibre Network Operational
Taranaki Fibre Network Operational
Eltham Fibre Network Operational
Hawera Fibre Network Operational
Inglewood Fibre Network Operational
New Plymouth Fibre Network Operational
Stratford Fibre Network Operational
Waitara Fibre Network Operational
Waikato Fibre Network Operational
Cambridge Fibre Network Operational
Hamilton Fibre Network Operational
Huntly Fibre Network Operational
Kihikihi Fibre Network Operational
Matamata Fibre Network Operational
Morrinsville Fibre Network Operational
Motuoapa Fibre Network Operational
Ngaruawahia Fibre Network Operational
Putaruru Fibre Network Operational
Raglan Fibre Network Operational
Tamahere/Matangi Fibre Network Operational
Taupo Fibre Network Operational
Te Awamutu Fibre Network Operational
Te Kauwhata Fibre Network Operational
Te Kowhai Fibre Network Operational
Tirau Fibre Network Operational
Tokoroa Fibre Network Operational
Hawkes Bay Fibre Network Operational
Hastings Fibre Network Operational
Napier Fibre Network Operational
Business Systems Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Network Maintenance - Hamilton. Sep 22, 2026 23:00 - Sep 23, 2026 06:00 NZST

We are performing a network upgrade in Hamilton. A large number of services will have an outage of up to 15 minutes between Tuesday, 22nd of September, 23:00 - 06:00 Wednesday, 23rd of September. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Posted on Sep 18, 2026 - 08:52 NZST

Sep 21, 2026

No incidents reported today.

Sep 20, 2026

Unresolved incident: Network Outage in Tauranga.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Network Maintenance - Taranaki.
Completed - The scheduled maintenance has been completed.
Sep 18, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 23:00 NZST
Scheduled - We are performing a network upgrade in Taranaki. A large number of services will have an outage of up to 60 minutes between Thursday, 17th of September, 23:00 - 06:00, Friday 18th of September. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Sep 15, 09:44 NZST

Sep 17, 2026

Network Maintenance - Tauranga.
Completed - The scheduled maintenance has been completed.
Sep 17, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 23:00 NZST
Scheduled - We are performing a network upgrade in Tauranga. A large number of services will have an outage of up to 60 minutes between Wednesday, 16th of September, 23:00 - 06:00 Thursday, 17th of September. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Sep 14, 10:24 NZST

Sep 16, 2026

Network Maintenance - Hamilton.
Completed - The scheduled maintenance has been completed.
Sep 16, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 23:00 NZST
Scheduled - We are performing a network upgrade in Hamilton. A large number of services will have an outage of up to 15 minutes between Tuesday, 15th of September, 23:00 - 06:00, Wednesday, 16th of September. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Sep 11, 09:18 NZST

Sep 15, 2026

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Network Outage in Katikati
Resolved - This incident has been resolved.
Sep 11, 07:33 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 15:39 NZST
Update - Fibre repairs have begun and services should start being restored over the next few hours.
Sep 10, 14:29 NZST
Update - The field team onsite is still trying to blow fibre. Further updates to come once the fibre repair begins.
Sep 10, 11:35 NZST
Update - Techs returned to site early this morning and are continuing work to blow the fibre through.
Sep 10, 07:40 NZST
Update - Work has stopped for the night with repairs resuming in the morning.
Sep 9, 23:03 NZST
Identified - The issue has been identified and the field team are beginning work to repair the damaged Fibre cable.
Sep 9, 20:23 NZST
Investigating - We are currently investigating a network outage affecting parts of Katikati.
Sep 9, 15:01 NZST

Sep 10, 2026

Network Maintenance - Hamilton.
Completed - The scheduled maintenance has been completed.
Sep 10, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 23:00 NZST
Scheduled - We are performing a network upgrade in Hamilton. A large number of services will have an outage of up to 60 minutes between Wednesday, 9th of September, 23:00 - 06:00 Thursday, 10th of September. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Sep 7, 09:49 NZST

Sep 9, 2026

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

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