All Systems Operational

Auckland Fibre Network Operational
Drury Fibre Network Operational
Milldale Fibre Network Operational
Bay of Plenty Fibre Network Operational
Katikati Fibre Network Operational
Matapihi Fibre Network Operational
Omokoroa Fibre Network Operational
Papamoa Fibre Network Operational
Tauranga Fibre Network Operational
Te Puke Fibre Network Operational
Manawatu-Whanganui Fibre Network Operational
90 days ago
100.0 % uptime
Today
Whanganui Fibre Network Operational
Levin Fibre Network Operational
90 days ago
100.0 % uptime
Today
Fielding Fibre Network Operational
90 days ago
100.0 % uptime
Today
Taranaki Fibre Network Operational
Eltham Fibre Network Operational
Hawera Fibre Network Operational
Inglewood Fibre Network Operational
New Plymouth Fibre Network Operational
Stratford Fibre Network Operational
Waitara Fibre Network Operational
Waikato Fibre Network Operational
90 days ago
99.78 % uptime
Today
Cambridge Fibre Network Operational
Hamilton Fibre Network Operational
Huntly Fibre Network Operational
Kihikihi Fibre Network Operational
Matamata Fibre Network Operational
Morrinsville Fibre Network Operational
Ngaruawahia Fibre Network Operational
Putaruru Fibre Network Operational
Raglan Fibre Network Operational
Tamahere/Matangi Fibre Network Operational
Te Awamutu Fibre Network Operational
Te Kauwhata Fibre Network Operational
Te Kowhai Fibre Network Operational
Tirau Fibre Network Operational
Tokoroa Fibre Network Operational
Motuoapa Fibre Network Operational
90 days ago
99.78 % uptime
Today
Business Systems Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 20, 2025

No incidents reported today.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025
Resolved - This incident has been resolved.
May 17, 08:32 NZST
Update - The field team are continuing to work on the resolution. There is no ETR at this stage.
May 16, 11:01 NZST
Identified - The issue has been identified and the field team is working on a plan to fix the damaged cable. Work will then begin to resolve the outage.
May 16, 02:02 NZST
Investigating - A large number of customers in Milldale have lost service. We are investigating and will provide an update when we have more information.
May 15, 22:49 NZST
May 16, 2025
Completed - The scheduled maintenance has been completed.
May 16, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 23:00 NZST
Scheduled - We are upgrading core network devices in Hamilton. To complete the upgrade Customers in the Hamilton area will experience up to a 5 minute outage between 23:00 Wednesday 14th May and 06:00 Friday 16th May in accordance with the standard change notification.
To minimise impact, all outages will occur between 23:00 and 06:00.
We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.

May 12, 09:19 NZST
May 15, 2025
Resolved - This incident has been resolved.
May 15, 10:12 NZST
Identified - The issue has been identified and field teams are working to repair the network this morning.
May 15, 09:19 NZST
Update - We are continuing to investigate this issue.
May 15, 07:13 NZST
Investigating - A large number of customers in Waitara have lost service. We are investigating and will provide an update when we have more information.
May 15, 06:56 NZST
May 14, 2025
May 13, 2025
Completed - The scheduled maintenance has been completed.
May 13, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 01:00 NZST
Scheduled - We are performing maintenance activities on our core fibre network between Hamilton and Motuoapa. All services in the Motuoapa area will incur an outage of up to 2 hours between 01:00 Tuesday 13th May 2025 and 06:00 Tuesday 13th May 2025. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
May 8, 08:11 NZST
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.