Identified - There is an outage affecting customers in Milldale. Our field teams have been sent to investigate the issue and further updates will be provided shortly.
Oct 18, 2025 - 13:36 NZDT
Auckland Fibre Network Major Outage
Drury Fibre Network Operational
Milldale Fibre Network Major Outage
Bay of Plenty Fibre Network Operational
Katikati Fibre Network Operational
Matapihi Fibre Network Operational
Omokoroa Fibre Network Operational
Papamoa Fibre Network Operational
Tauranga Fibre Network Operational
Te Puke Fibre Network Operational
Manawatu-Whanganui Fibre Network Operational
Whanganui Fibre Network Operational
Levin Fibre Network Operational
Fielding Fibre Network Operational
Taranaki Fibre Network Operational
Eltham Fibre Network Operational
Hawera Fibre Network Operational
Inglewood Fibre Network Operational
New Plymouth Fibre Network Operational
Stratford Fibre Network Operational
Waitara Fibre Network Operational
Waikato Fibre Network Operational
Cambridge Fibre Network Operational
Hamilton Fibre Network Operational
Huntly Fibre Network Operational
Kihikihi Fibre Network Operational
Matamata Fibre Network Operational
Morrinsville Fibre Network Operational
Ngaruawahia Fibre Network Operational
Putaruru Fibre Network Operational
Raglan Fibre Network Operational
Tamahere/Matangi Fibre Network Operational
Te Awamutu Fibre Network Operational
Te Kauwhata Fibre Network Operational
Te Kowhai Fibre Network Operational
Tirau Fibre Network Operational
Tokoroa Fibre Network Operational
Motuoapa Fibre Network Operational
Business Systems Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Network Maintenance - Whanganui. Oct 20, 2025 23:00 - Oct 21, 2025 06:00 NZDT

We are performing a network upgrade in Whanganui. A large number of services will have an outage of up to 60-minutes between Monday, 20th of October 23:00 - 06:00 Tuesday, 21st of October. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Posted on Oct 16, 2025 - 07:51 NZDT
Oct 18, 2025

Unresolved incident: Network Outage in Milldale.

Oct 17, 2025
Completed - The scheduled maintenance has been completed.
Oct 17, 05:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 01:00 NZDT
Scheduled - We are performing maintenance activities on our core fibre network in Milldale. All services in the Milldale area will incur an outage of up to 4 hours between 01:00 - 05:00 Friday, 17th October 2025. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Oct 14, 08:38 NZDT
Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025
Completed - The scheduled maintenance has been completed.
Oct 14, 06:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 23:00 NZDT
Scheduled - We are performing software version update in Whanganui and Levin. A large number of services will have an outage of up to 15-minutes between Monday 13th of October 23:00 - 06:00 Tuesday 14th of October . We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Oct 10, 10:00 NZDT
Oct 13, 2025
Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
Completed - The scheduled maintenance has been completed.
Oct 10, 06:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 23:00 NZDT
Scheduled - We are performing a network upgrade in Whanganui. A large number of services will have an outage of up to 60-minutes between Thursday, 9th of October 23:00 - 06:00 Friday, 10th of October. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Oct 7, 08:55 NZDT
Oct 9, 2025
Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.