Network Maintenance - Raglan.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 03, 2025 - 22:00 NZDT
Scheduled - We are performing maintenance activities on our core fibre network between Hamilton and Raglan. All services in the Raglan area will incur an outage of up to 50-minute between 22:00 Thursday 3rd April 2025 and 02:00 4th Friday April 2025. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Apr 3, 2025 22:00 - Apr 4, 2025 01:00 NZDT
Uptime over the past 90 days. View historical uptime.
Auckland Fibre Network Operational
Drury Fibre Network Operational
Milldale Fibre Network Operational
Bay of Plenty Fibre Network Operational
Katikati Fibre Network Operational
Matapihi Fibre Network Operational
Omokoroa Fibre Network Operational
Papamoa Fibre Network Operational
Tauranga Fibre Network Operational
Te Puke Fibre Network Operational
Manawatu-Whanganui Fibre Network Operational
90 days ago
100.0 % uptime
Today
Whanganui Fibre Network Operational
Levin Fibre Network Operational
90 days ago
100.0 % uptime
Today
Fielding Fibre Network Operational
90 days ago
100.0 % uptime
Today
Taranaki Fibre Network Operational
Eltham Fibre Network Operational
Hawera Fibre Network Operational
Inglewood Fibre Network Operational
New Plymouth Fibre Network Operational
Stratford Fibre Network Operational
Waitara Fibre Network Operational
Waikato Fibre Network Under Maintenance
90 days ago
99.55 % uptime
Today
Cambridge Fibre Network Operational
Hamilton Fibre Network Operational
Huntly Fibre Network Operational
Kihikihi Fibre Network Operational
Matamata Fibre Network Operational
Morrinsville Fibre Network Operational
Ngaruawahia Fibre Network Operational
Putaruru Fibre Network Operational
Raglan Fibre Network Under Maintenance
Tamahere/Matangi Fibre Network Operational
Te Awamutu Fibre Network Operational
Te Kauwhata Fibre Network Operational
Te Kowhai Fibre Network Operational
Tirau Fibre Network Operational
Tokoroa Fibre Network Operational
Motuoapa Fibre Network Operational
90 days ago
99.55 % uptime
Today
Business Systems Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025

Unresolved incident: Network Maintenance - Raglan..

Apr 2, 2025

No incidents reported.

Apr 1, 2025
Network Maintenance - Tauranga.
Completed - The scheduled maintenance has been completed.
Apr 1, 07:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 05:00 NZDT
Scheduled - We are performing a device reset on one of our core network devices. A large number of services will have an outage of up to 15 minutes between 05:00 - 07:00 on Tuesday 1st of April 2025.
We apologise for any inconvenience this may cause.
Mar 26, 09:25 NZDT
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Network Maintenance - Milldale.
Completed - The scheduled maintenance has been completed.
Mar 28, 06:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:00 NZDT
Scheduled - We are performing maintenance activities on our core fibre network between Hamilton and Milldale. All services in the Milldale area will incur an outage of up to 30-minute between 23:00 Thursday 27th March 2025 and 06:00 28th Friday March 2025. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Mar 24, 09:40 NZDT
Mar 27, 2025
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Network Outage in Te Awamutu
Resolved - This incident has been resolved.
Mar 21, 19:55 NZDT
Update - Services are beginning to restore and will continue to do so until the fault is fixed.
Mar 21, 18:43 NZDT
Update - The field team are continuing to work and restoration of services should begin later this afternoon.
Mar 21, 14:45 NZDT
Update - Repairs are underway and proceeding well. We have no ETR at this time. Additional updates will be provided upon progress of the repair works.
Mar 21, 11:45 NZDT
Update - The field team have returned to site and are preparing the area for the repairs.
Mar 21, 07:53 NZDT
Identified - The fault has been identified and a plan to fix it is being implemented. Unfortunately due to the location and the Health and Safety risks work cannot begin to restore the fault until the morning. Further updates will be provided once the field teams return and prep the site for the fix.
Mar 20, 20:44 NZDT
Investigating - There is currently a network outage in Te Awamutu. Field teams are heading to site to investigate the issue now.
Mar 20, 18:34 NZDT
Network Outage in Ngāruawāhia
Resolved - This incident has been resolved.
Mar 21, 07:52 NZDT
Update - The field teams are continuing to work throughout the night to restore services.
Mar 20, 20:42 NZDT
Update - The field team are continuing to work onsite and have begun repairs. Services will gradually begin to be restored.
Mar 20, 16:35 NZDT
Identified - The issue has been identified and the field team is working on a plan onsite to fix the damaged underground cable. More updates to follow this afternoon once work begins to restore the damage.
Mar 20, 15:17 NZDT
Investigating - A large number of customers in Ngāruawāhia have lost service. We are investigating and will provide an update when we have more information.
Mar 20, 14:09 NZDT
Mar 20, 2025
Network Maintenance - Taranaki.
Completed - The scheduled maintenance has been completed.
Mar 20, 06:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 23:00 NZDT
Scheduled - We are upgrading core network devices in Taranaki. To complete the upgrade, Customers in the Taranaki area will experience up to a 60 minute outage between 23:00 Tuesday 18th March and 06:00 Thursday 20th March. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Mar 12, 08:41 NZDT
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