Network Performance in Stratford and Waitara
Identified - Tuatahi First Fibre is currently undertaking a significant network upgrade programme across parts of the Taranaki region.

As part of this work, fibre broadband consumers in Stratford and Waitara may experience intermittent performance issues during peak times.

We recognise that this may impact your fibre broadband experience and apologise for any inconvenience caused.

This upgrade will significantly increase network capacity in the region, helping to improve overall fibre broadband performance. We expect it to be completed by late July 2026.

If you are outside of Stratford and Waitara and experiencing service performance issues, please contact your Internet Service Provider directly so a fault can be logged and investigated.

We appreciate your patience while this important upgrade work is completed.
Jun 16, 2026 - 16:37 NZST
Auckland Fibre Network Operational
Drury Fibre Network Operational
Milldale Fibre Network Operational
Bay of Plenty Fibre Network Operational
Katikati Fibre Network Operational
Matapihi Fibre Network Operational
Omokoroa Fibre Network Operational
Papamoa Fibre Network Operational
Rotorua Fibre Network Operational
Tauranga Fibre Network Operational
Te Puke Fibre Network Operational
Manawatu-Whanganui Fibre Network Operational
Feilding Fibre Network Operational
Levin Fibre Network Operational
Whanganui Fibre Network Operational
Taranaki Fibre Network Degraded Performance
Eltham Fibre Network Operational
Hawera Fibre Network Operational
Inglewood Fibre Network Operational
New Plymouth Fibre Network Operational
Stratford Fibre Network Degraded Performance
Waitara Fibre Network Degraded Performance
Waikato Fibre Network Operational
Cambridge Fibre Network Operational
Hamilton Fibre Network Operational
Huntly Fibre Network Operational
Kihikihi Fibre Network Operational
Matamata Fibre Network Operational
Morrinsville Fibre Network Operational
Motuoapa Fibre Network Operational
Ngaruawahia Fibre Network Operational
Putaruru Fibre Network Operational
Raglan Fibre Network Operational
Tamahere/Matangi Fibre Network Operational
Taupo Fibre Network Operational
Te Awamutu Fibre Network Operational
Te Kauwhata Fibre Network Operational
Te Kowhai Fibre Network Operational
Tirau Fibre Network Operational
Tokoroa Fibre Network Operational
Hawkes Bay Fibre Network Operational
Hastings Fibre Network Operational
Napier Fibre Network Operational
Business Systems Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Network Maintenance - Milldale. Jun 22, 2026 23:00 - Jun 23, 2026 06:00 NZST

Planned maintenance is being carried out on the core fibre network to Milldale. This will result in a service outage affecting all customers in Milldale for up to 30 minutes between Monday, 22nd of June 23:00 - 06:00 Tuesday, 23rd June 2026. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Posted on Jun 18, 2026 - 09:55 NZST

Network Maintenance - Waikato and Auckland. Jun 23, 2026 23:00 - Jun 24, 2026 06:00 NZST

We are upgrading the firmware on our core aggregation network devices in the Waikato and Auckland region. A large number of services will have an outage of up to 60-minutes between 23:00 Tuesday, 23rd of June and 06:00 Wednesday, 24th of June. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Posted on Jun 19, 2026 - 10:02 NZST

Network Maintenance - Waikato and Auckland. Jun 24, 2026 23:00 - Jun 25, 2026 06:00 NZST

We are upgrading the firmware on our core access network devices in the Waikato and Auckland regions. A large number of services will have an outage of up to 15-minutes between 23:00 Wednesday, 24th of June and 06:00 Thursday, 25th of June. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Posted on Jun 22, 2026 - 10:07 NZST
Jun 22, 2026

No incidents reported today.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Network Maintenance - Tauranga.
Completed - The scheduled maintenance has been completed.
Jun 18, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 23:00 NZST
Scheduled - We are upgrading the firmware on our core access network devices in Tauranga. A large number of services will have an outage of up to 15-minutes between 23:00 Wednesday, 17th of June and 06:00 Thursday, 18th of June. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Jun 12, 10:37 NZST
Jun 17, 2026
Network Outage in New Plymouth
Resolved - This incident has been resolved.
Jun 17, 13:15 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 11:25 NZST
Investigating - We have currently identified and are in the process of resolving a large outage in New Plymouth affecting a number of customers.
Jun 17, 11:14 NZST
Network Maintenance - Tauranga.
Completed - The scheduled maintenance has been completed.
Jun 17, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 23:00 NZST
Scheduled - We are upgrading the firmware on our core aggregation network devices in Tauranga. A large number of services will have an outage of up to 60-minutes between 23:00 Tuesday, 16th of June and 06:00 Wednesday, 17th of June. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Jun 12, 10:36 NZST
Jun 16, 2026
Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
Network Maintenance - Whanganui.
Completed - The scheduled maintenance has been completed.
Jun 11, 06:01 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 23:00 NZST
Scheduled - We are upgrading the firmware on our core access network device in Whanganui. A large number of services will have an outage of up to 15-minutes between Wednesday, 10th of June, 23:00 - 06:00, Thursday, 11th of June. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider
Jun 9, 14:57 NZST
Network Maintenance - New Plymouth.
Completed - The scheduled maintenance has been completed.
Jun 11, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 23:01 NZST
Scheduled - We are performing a network upgrade in New Plymouth. A large number of services will have an outage of up to 60 minutes between Wednesday, 10th of June, 23:00 - 06:00, Thursday, 11th of June. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Jun 9, 13:27 NZST
Jun 10, 2026
Network Maintenance - Whanganui.
Completed - The scheduled maintenance has been completed.
Jun 10, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 23:00 NZST
Scheduled - We are performing a software version update in Whanganui. A large number of services will have an outage of up to 60-minutes between Tuesday, 9th of June, 23:00 - 06:00 Wednesday, 10th of June. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider
Jun 9, 13:27 NZST
Jun 9, 2026
Jun 8, 2026

No incidents reported.

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