Monitoring - There was a network outage tonight but it has now cleared. We are continuing to monitor the situation.
Oct 07, 2026 - 00:23 NZDT
Oct 07, 2026 - 00:23 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 02, 2026 - 20:34 NZDT
Oct 02, 2026 - 20:34 NZDT
Identified - We have detected a network outage in Tauranga. We have identified the issue and are working to resolve it.
Oct 02, 2026 - 18:12 NZDT
Oct 02, 2026 - 18:12 NZDT
Update - There was a network outage tonight but it has now cleared. We are continuing to monitor the situation.
Oct 01, 2026 - 19:30 NZDT
Oct 01, 2026 - 19:30 NZDT
Update - We are continuing to monitor the network in Tauranga for any outages.
Sep 29, 2026 - 09:19 NZDT
Sep 29, 2026 - 09:19 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 28, 2026 - 17:39 NZDT
Sep 28, 2026 - 17:39 NZDT
Investigating - We are currently investigating an outage in Tauranga.
Sep 28, 2026 - 16:23 NZDT
Sep 28, 2026 - 16:23 NZDT
Monitoring - Please ignore the last update. There has been no issues in the Tauranga network since 12pm today. We are continuing to monitor the situation.
Sep 23, 2026 - 18:01 NZST
Sep 23, 2026 - 18:01 NZST
Identified - We are continuing to experience outages in Tauranga. A reboot has been performed and a fix implemented.
Sep 23, 2026 - 17:55 NZST
Sep 23, 2026 - 17:55 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 2026 - 16:53 NZST
Sep 23, 2026 - 16:53 NZST
Identified - We are continuing to experiencing an outage in Tauranga. A fix is being implemented soon.
Sep 23, 2026 - 11:52 NZST
Sep 23, 2026 - 11:52 NZST
Update - We are continuing to monitor for any further issues.
Sep 21, 2026 - 09:40 NZST
Sep 21, 2026 - 09:40 NZST
Monitoring - Services have been restored and we are closely monitoring the Network
Sep 20, 2026 - 17:00 NZST
Sep 20, 2026 - 17:00 NZST
Investigating - We are currently investigating this issue.
Sep 20, 2026 - 14:28 NZST
Sep 20, 2026 - 14:28 NZST
Update - A number of services are still down following the fix that was applied in Tauranga this morning. We are investigating and will provide an update when we have further detail on the issue.
Sep 20, 2026 - 14:27 NZST
Sep 20, 2026 - 14:27 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 2026 - 08:11 NZST
Sep 20, 2026 - 08:11 NZST
Investigating - We are currently investigating an outage in Tauranga affecting a number of customers.
Sep 20, 2026 - 03:13 NZST
Sep 20, 2026 - 03:13 NZST
Auckland Fibre Network
Operational
Drury Fibre Network
Operational
Milldale Fibre Network
Operational
Bay of Plenty Fibre Network
Operational
Katikati Fibre Network
Operational
Matapihi Fibre Network
Operational
Omokoroa Fibre Network
Operational
Papamoa Fibre Network
Operational
Rotorua Fibre Network
Operational
Tauranga Fibre Network
Operational
Te Puke Fibre Network
Operational
Manawatu-Whanganui Fibre Network
Operational
Feilding Fibre Network
Operational
Levin Fibre Network
Operational
Whanganui Fibre Network
Operational
Taranaki Fibre Network
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Eltham Fibre Network
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Hawera Fibre Network
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Inglewood Fibre Network
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New Plymouth Fibre Network
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Stratford Fibre Network
Operational
Waitara Fibre Network
Operational
Waikato Fibre Network
Operational
Cambridge Fibre Network
Operational
Hamilton Fibre Network
Operational
Huntly Fibre Network
Operational
Kihikihi Fibre Network
Operational
Matamata Fibre Network
Operational
Morrinsville Fibre Network
Operational
Motuoapa Fibre Network
Operational
Ngaruawahia Fibre Network
Operational
Putaruru Fibre Network
Operational
Raglan Fibre Network
Operational
Tamahere/Matangi Fibre Network
Operational
Taupo Fibre Network
Operational
Te Awamutu Fibre Network
Operational
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Operational
Te Kowhai Fibre Network
Operational
Tirau Fibre Network
Operational
Tokoroa Fibre Network
Operational
Hawkes Bay Fibre Network
Operational
Hastings Fibre Network
Operational
Napier Fibre Network
Operational
Business Systems
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Network Maintenance - Omokoroa and Katikati. Oct 21, 2026 21:30 - Oct 22, 2026 05:00 NZDT
Planned maintenance is being carried out on the core fibre network between Omokoroa and Katikati. This will result in a service outage affecting all customers in Omokoroa and Katikati for up to 1 hour between Wednesday, 21st of October 21:30 - 05:00 Thursday, 22nd of October. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Posted on Oct 19, 2026 - 11:04 NZDT
Posted on Oct 19, 2026 - 11:04 NZDT
Network Maintenance - Hawera. Oct 21, 2026 23:00 - Oct 22, 2026 06:00 NZDT
We are performing a network upgrade in Hawera. A large number of services will have an outage of up to 15 minutes between Wednesday, 21st of October, 23:00 - 06:00 Thursday, 22nd of October. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Posted on Oct 19, 2026 - 10:42 NZDT
Posted on Oct 19, 2026 - 10:42 NZDT
Network Maintenance - Drury. Oct 22, 2026 23:30 - Oct 23, 2026 07:00 NZDT
Planned maintenance is being carried out on the core fibre network to Drury. This will result in a service outage affecting all customers in Drury for up to 7 hours between Thursday, 22nd of October 23:30 - 07:00 Friday, 23rd October 2026. We apologise for any inconvenience this may cause. If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Posted on Oct 20, 2026 - 10:18 NZDT
Posted on Oct 20, 2026 - 10:18 NZDT