All Systems Operational
Bay of Plenty Fibre Network Operational
Katikati Fibre Network Operational
Matapihi Fibre Network Operational
Omokoroa Fibre Network Operational
Papamoa Fibre Network Operational
Tauranga Fibre Network Operational
Te Puke Fibre Network Operational
Taranaki Fibre Network Operational
Eltham Fibre Network Operational
Hawera Fibre Network Operational
Inglewood Fibre Network Operational
New Plymouth Fibre Network Operational
Stratford Fibre Network Operational
Whanganui Fibre Network Operational
Waikato Fibre Network Operational
Cambridge Fibre Network Operational
Hamilton Fibre Network Operational
Huntly Fibre Network Operational
Kihikihi Fibre Network Operational
Ngaruawahia Fibre Network Operational
Putaruru Fibre Network Operational
Raglan Fibre Network Operational
Tamahere/Matangi Fibre Network Operational
Te Awamutu Fibre Network Operational
Te Kowhai Fibre Network Operational
Tirau Fibre Network Operational
Tokoroa Fibre Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 2, 2020

No incidents reported today.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020
Resolved - This incident has been resolved.
Mar 30, 21:32 NZDT
Investigating - Suspected lightning strike has caused an outage to a number of services in the Tauranga region. Our team is working on isolating the problem and replacing the damaged equipment.
Mar 30, 09:11 NZDT
Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020
Completed - The scheduled maintenance has been completed.
Mar 20, 14:25 NZDT
Update - All services are now back online.
Mar 20, 13:55 NZDT
Update - Our field team is working urgently through the small number of services yet to be migrated to the new cabinet. Please check back here for further updates.
Mar 20, 07:24 NZDT
Update - Scheduled maintenance is still in progress. Some service restoration has been delayed due to weather conditions, and this is likely to extend the outage beyond 07:00 for a small number of services. We apologise for any inconvenience this may cause. Please check back here for further updates.
Mar 20, 06:19 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 18:00 NZDT
Scheduled - We are upgrading a fibre distribution hub (cabinet) that feeds a number of services in the Hamilton area. These services will have an outage of up to 13 hours between 18:00 Thursday 19 March 2020 to 07:00 Friday 20 March 2020. Services will start coming back online throughout this window.

We apologise for any inconvenience this may cause. If you have any problems with your service after this change window ends, please get in touch with your broadband service provider.
Mar 18, 15:44 NZDT