UltraFast Fibre Network Status Status

All Systems Operational

Bay of Plenty Fibre Network Operational

Katikati Fibre Network Operational

Matapihi Fibre Network Operational

Omokoroa Fibre Network Operational

Papamoa Fibre Network Operational

Tauranga Fibre Network Operational

Te Puke Fibre Network Operational

Taranaki Fibre Network Operational

Eltham Fibre Network Operational

Hawera Fibre Network Operational

Inglewood Fibre Network Operational

New Plymouth Fibre Network Operational

Stratford Fibre Network Operational

Whanganui Fibre Network Operational

Waikato Fibre Network Operational

Cambridge Fibre Network Operational

Hamilton Fibre Network Operational

Huntly Fibre Network Operational

Kihikihi Fibre Network Operational

Ngaruawahia Fibre Network Operational

Putaruru Fibre Network Operational

Raglan Fibre Network Operational

Tamahere/Matangi Fibre Network Operational

Te Awamutu Fibre Network Operational

Te Kowhai Fibre Network Operational

Tirau Fibre Network Operational

Tokoroa Fibre Network Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 2, 2020

No incidents reported today.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

Partial Outage in the Tauranga Region

Resolved - This incident has been resolved.
Mar 30, 21:32 NZDT

Investigating - Suspected lightning strike has caused an outage to a number of services in the Tauranga region. Our team is working on isolating the problem and replacing the damaged equipment.
Mar 30, 09:11 NZDT

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

Network Maintenance in Hamilton

Completed - The scheduled maintenance has been completed.
Mar 20, 14:25 NZDT

Update - All services are now back online.
Mar 20, 13:55 NZDT

Update - Our field team is working urgently through the small number of services yet to be migrated to the new cabinet. Please check back here for further updates.
Mar 20, 07:24 NZDT

Update - Scheduled maintenance is still in progress. Some service restoration has been delayed due to weather conditions, and this is likely to extend the outage beyond 07:00 for a small number of services. We apologise for any inconvenience this may cause. Please check back here for further updates.
Mar 20, 06:19 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 18:00 NZDT

Scheduled - We are upgrading a fibre distribution hub (cabinet) that feeds a number of services in the Hamilton area. These services will have an outage of up to 13 hours between 18:00 Thursday 19 March 2020 to 07:00 Friday 20 March 2020. Services will start coming back online throughout this window.

We apologise for any inconvenience this may cause. If you have any problems with your service after this change window ends, please get in touch with your broadband service provider.
Mar 18, 15:44 NZDT