Tuatahi First Fibre Network Status Status

All Systems Operational

Bay of Plenty Fibre Network Operational

Katikati Fibre Network Operational

Matapihi Fibre Network Operational

Omokoroa Fibre Network Operational

Papamoa Fibre Network Operational

Tauranga Fibre Network Operational

Te Puke Fibre Network Operational

Taranaki Fibre Network Operational

Eltham Fibre Network Operational

Hawera Fibre Network Operational

Inglewood Fibre Network Operational

New Plymouth Fibre Network Operational

Stratford Fibre Network Operational

Whanganui Fibre Network Operational

Waikato Fibre Network Operational

Cambridge Fibre Network Operational

Hamilton Fibre Network Operational

Huntly Fibre Network Operational

Kihikihi Fibre Network Operational

Ngaruawahia Fibre Network Operational

Putaruru Fibre Network Operational

Raglan Fibre Network Operational

Tamahere/Matangi Fibre Network Operational

Te Awamutu Fibre Network Operational

Te Kowhai Fibre Network Operational

Tirau Fibre Network Operational

Tokoroa Fibre Network Operational

UFF Business Systems Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 30, 2022

No incidents reported today.

Sep 29, 2022

Network Maintenance - Hamilton

Completed - The scheduled maintenance has been completed.
Sep 29, 18:30 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 08:30 NZDT

Scheduled - We are relocating a section of fibre in the Chartwell area. A number of services will have an outage of up to 8 hours between 08:30 and 18:30 on Thursday 29th of September 2022.
We apologise for any inconvenience this may cause.

If you have any issues with your service(s) after this change window ends, please get in touch with your broadband service provider.
Sep 28, 16:02 NZDT

Sep 28, 2022

No incidents reported.

Sep 27, 2022

Network Outage in Bay of Plenty

Resolved - The repair work has been completed ahead of schedule, and all impacted services are now coming back online.
If you continue to experience issues with your fibre broadband connection, please contact your service provider.
Sep 27, 21:25 NZDT

Update - The field team have completed site evaluations and have agreed on a plan for repair. Preparation work is underway, and we expect repair work to begin this evening.
Sep 27, 18:43 NZDT

Identified - We have confirmed the outage is due to a fibre strike in the Bay of Plenty area. Site evaluations are continuing and a plan is being developed. Due to the complex nature of the damage, we expect the restoration of services will take a significant amount of time.
Sep 27, 14:32 NZDT

Investigating - A large number of customers are experiencing a loss of service in Katikati and Omokoroa. Our field team have been engaged to investigate, and we will provide a further update as we have more information.
Sep 27, 13:12 NZDT

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.