Restoration work has now been completed and all services are now online.
We apologise for any inconvenience this has caused. If you have any further problems with your service, please get in touch with your broadband service provider.
Oct 15, 13:41 NZDT
Our team is progressing well in restoring remaining impacted services. Services will continue to come back online. We apologise for the inconvenience.
Oct 15, 11:09 NZDT
A small number of service remain offline at the completion of this change window. Our team are working to restore the remaining services as soon as possible. We will provide an update at 11:00 on progress.
Oct 15, 09:08 NZDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 18:00 NZDT
We are upgrading a fibre distribution hub (cabinet) that feeds a large number of services in the Tauranga area. These services will have an outage of up to 12 hours between 18:00 Wednesday 14 October 2020, to 08:00 Thursday 15 October. Services will start coming back online throughout this window.
We apologise for any inconvenience this may cause. If you have any problems with your service after this change window ends, please get in touch with your broadband service provider
Oct 13, 08:14 NZDT