Get webhook notifications whenever Tuatahi First Fibre Network Status creates an incident, updates an incident, resolves an incident or changes a component status.
Resolved -
All services have remained stable so closing this incident as resolved. If you continue to experience issues with your fibre broadband connection, please contact your service provider.
Jan 31, 10:27 NZDT
Monitoring -
The bypass work has been completed and all services restored. We will monitor further to ensure stability.
Jan 27, 18:45 NZDT
Identified -
We have identified the cause of the outage as a fibre strike between Morrinsville and Hamilton. Repair work has begun to bypass the damaged area and we are hopeful of restoring connectivity by the end of today. The current severe weather can potentially delay this work.
Jan 27, 13:29 NZDT
Update -
Field technicians are onsite investigating the cause of the service loss. Further updates will be provided as the situation progresses.
Jan 27, 08:09 NZDT
Investigating -
A number of customers are experiencing loss of service due to a network fault. We are investigating this, and we'll provide an update when we know more. Further updates will be provided as the situation progresses.
Jan 26, 18:59 NZDT