UltraFast Fibre Network Status Status

All Systems Operational

Bay of Plenty Fibre Network Operational

Katikati Fibre Network Operational

Matapihi Fibre Network Operational

Omokoroa Fibre Network Operational

Papamoa Fibre Network Operational

Tauranga Fibre Network Operational

Te Puke Fibre Network Operational

Taranaki Fibre Network Operational

Eltham Fibre Network Operational

Hawera Fibre Network Operational

Inglewood Fibre Network Operational

New Plymouth Fibre Network Operational

Stratford Fibre Network Operational

Whanganui Fibre Network Operational

Waikato Fibre Network Operational

Cambridge Fibre Network Operational

Hamilton Fibre Network Operational

Huntly Fibre Network Operational

Kihikihi Fibre Network Operational

Ngaruawahia Fibre Network Operational

Putaruru Fibre Network Operational

Raglan Fibre Network Operational

Tamahere/Matangi Fibre Network Operational

Te Awamutu Fibre Network Operational

Te Kowhai Fibre Network Operational

Tirau Fibre Network Operational

Tokoroa Fibre Network Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 28, 2020

No incidents reported today.

Oct 27, 2020

Network Maintenance - Hamilton

Completed - The scheduled maintenance has been completed.
Oct 27, 17:30 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 09:30 NZDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 27, 09:26 NZDT

Scheduled - We are installing a new network element in the Hamilton area. The work involves disconnecting a number of fibre connections while it is completed.
These individual GPON services will have an outage of up to 8 hours between 08:30 and 16:30 on Tuesday 27 October 2020.

We apologise for any inconvenience this may cause. If you have any issues with your service after this change window ends, please get in touch with your broadband service provider.
Oct 27, 09:26 NZDT

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

Network Maintenance in Tauranga West

Completed - Restoration work has now been completed and all services are now online.

We apologise for any inconvenience this has caused. If you have any further problems with your service, please get in touch with your broadband service provider.
Oct 15, 13:41 NZDT

Update - Our team is progressing well in restoring remaining impacted services. Services will continue to come back online. We apologise for the inconvenience.
Oct 15, 11:09 NZDT

Update - A small number of service remain offline at the completion of this change window. Our team are working to restore the remaining services as soon as possible. We will provide an update at 11:00 on progress.
Oct 15, 09:08 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 18:00 NZDT

Scheduled - We are upgrading a fibre distribution hub (cabinet) that feeds a large number of services in the Tauranga area. These services will have an outage of up to 12 hours between 18:00 Wednesday 14 October 2020, to 08:00 Thursday 15 October. Services will start coming back online throughout this window.

We apologise for any inconvenience this may cause. If you have any problems with your service after this change window ends, please get in touch with your broadband service provider
Oct 13, 08:14 NZDT

Oct 14, 2020