All Systems Operational
Bay of Plenty Fibre Network Operational
Katikati Fibre Network Operational
Omokoroa Fibre Network Operational
Papamoa Fibre Network Operational
Tauranga Fibre Network Operational
Taranaki Fibre Network Operational
Eltham Fibre Network Operational
Hawera Fibre Network Operational
Inglewood Fibre Network Operational
New Plymouth Fibre Network Operational
Stratford Fibre Network Operational
Whanganui Fibre Network Operational
Waikato Fibre Network Operational
Cambridge Fibre Network Operational
Hamilton Fibre Network Operational
Ngaruawahia Fibre Network Operational
Putaruru Fibre Network Operational
Tamahere/Matangi Fibre Network Operational
Te Awamutu Fibre Network Operational
Te Kowhai Fibre Network Operational
Tirau Fibre Network Operational
Tokoroa Fibre Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 24, 2019

No incidents reported today.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019
Resolved - A fix has been implemented, and all impacted services are now back online.
We apologise for any inconvenience this has caused. If you have any further problems with your service, please get in touch with your broadband service provider.
May 17, 16:44 NZST
Update - We are continuing to investigate this issue.
May 17, 15:28 NZST
Investigating - A number of customers may be experiencing loss or degradation of service in the Hamilton East area. Our Technicians are on site and investigating, and we will provide an update when we have more information.
May 17, 15:22 NZST
May 16, 2019
Completed - The scheduled maintenance has been completed.
May 16, 02:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 01:00 NZST
Scheduled - We are upgrading a core network element in the Hamilton East area. Between 01:00 and 02:00, Thursday 16 May 2019, a large number of customers in the area will experience an outage of up to 15 minutes.

We apologise for any inconvenience this may cause. If you have problems with your service after this change window ends, please get in touch with your broadband service provider.
May 15, 11:39 NZST
May 15, 2019
Completed - The scheduled maintenance has been completed.
May 15, 13:40 NZST
Scheduled - We are carrying out maintenance activities on our core fibre network between Hawera and New Plymouth. Customers in Hawera, Eltham, Stratford, and Inglewood will experience an outage of up to three hours between 00:00 – 06:00 on Wednesday Morning, 15 May 2019. We apologise for any inconvenience this may cause. If you have problems with your service after this change window ends, please get in touch with your broadband service provider.
May 13, 11:05 NZST
May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.