All Systems Operational
Bay of Plenty Fibre Network Operational
Katikati Fibre Network Operational
Matapihi Fibre Network Operational
Omokoroa Fibre Network Operational
Papamoa Fibre Network Operational
Tauranga Fibre Network Operational
Te Puke Fibre Network Operational
Taranaki Fibre Network Operational
Eltham Fibre Network Operational
Hawera Fibre Network Operational
Inglewood Fibre Network Operational
New Plymouth Fibre Network Operational
Stratford Fibre Network Operational
Whanganui Fibre Network Operational
Waikato Fibre Network Operational
Cambridge Fibre Network Operational
Hamilton Fibre Network Operational
Huntly Fibre Network Operational
Kihikihi Fibre Network Operational
Ngaruawahia Fibre Network Operational
Putaruru Fibre Network Operational
Raglan Fibre Network Operational
Tamahere/Matangi Fibre Network Operational
Te Awamutu Fibre Network Operational
Te Kowhai Fibre Network Operational
Tirau Fibre Network Operational
Tokoroa Fibre Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 28, 2020

No incidents reported today.

Oct 27, 2020
Completed - The scheduled maintenance has been completed.
Oct 27, 17:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 09:30 NZDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 27, 09:26 NZDT
Scheduled - We are installing a new network element in the Hamilton area. The work involves disconnecting a number of fibre connections while it is completed.
These individual GPON services will have an outage of up to 8 hours between 08:30 and 16:30 on Tuesday 27 October 2020.

We apologise for any inconvenience this may cause. If you have any issues with your service after this change window ends, please get in touch with your broadband service provider.
Oct 27, 09:26 NZDT
Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020
Completed - Restoration work has now been completed and all services are now online.

We apologise for any inconvenience this has caused. If you have any further problems with your service, please get in touch with your broadband service provider.
Oct 15, 13:41 NZDT
Update - Our team is progressing well in restoring remaining impacted services. Services will continue to come back online. We apologise for the inconvenience.
Oct 15, 11:09 NZDT
Update - A small number of service remain offline at the completion of this change window. Our team are working to restore the remaining services as soon as possible. We will provide an update at 11:00 on progress.
Oct 15, 09:08 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 18:00 NZDT
Scheduled - We are upgrading a fibre distribution hub (cabinet) that feeds a large number of services in the Tauranga area. These services will have an outage of up to 12 hours between 18:00 Wednesday 14 October 2020, to 08:00 Thursday 15 October. Services will start coming back online throughout this window.

We apologise for any inconvenience this may cause. If you have any problems with your service after this change window ends, please get in touch with your broadband service provider
Oct 13, 08:14 NZDT
Oct 14, 2020