Network Outage in Tauranga and Papamoa

Incident Report for Tuatahi First Fibre Network Status

Resolved

This incident has been resolved.

Posted May 16, 2026 - 20:14 NZST

A fix has been implemented and we are monitoring the results.

Posted May 16, 2026 - 16:45 NZST

We are investigating a service degradation issue in parts of Tauranga and Papamoa.

Posted May 16, 2026 - 16:40 NZST

This incident affected: Bay of Plenty Fibre Network (Papamoa Fibre Network, Tauranga Fibre Network).