A fix has been implemented, and all impacted services are now back online. We apologise for any inconvenience this has caused. If you have any further problems with your service, please get in touch with your broadband service provider.
Posted May 17, 2019 - 16:44 NZST
Update
We are continuing to investigate this issue.
Posted May 17, 2019 - 15:28 NZST
Investigating
A number of customers may be experiencing loss or degradation of service in the Hamilton East area. Our Technicians are on site and investigating, and we will provide an update when we have more information.
Posted May 17, 2019 - 15:22 NZST
This incident affected: Waikato Fibre Network (Hamilton Fibre Network).